Knowledgebase
Here are some answers to some commonly asked questions
Account Email
Let's see if we can help.
Account
All the questions that you may ask related to your account.
3 Answers
In order to grab blocks for your account, we need to set it up in a virtual device that will grab the blocks for you.
Whenever you log in to your Amaz account from a new device, you have to confirm it is really you by completing the Two Factor Authentication.
Sometimes it is a code, sometimes you have to approve the sign-in in a link. But it comes from Amaz because we are login to your Amaz flex account. Otherwise, there is no way we can grab the blocks for you.
Hope this explains.
Whenever you log in to your Amaz account from a new device, you have to confirm it is really you by completing the Two Factor Authentication.
Sometimes it is a code, sometimes you have to approve the sign-in in a link. But it comes from Amaz because we are login to your Amaz flex account. Otherwise, there is no way we can grab the blocks for you.
Hope this explains.
Since we login into your account in a virtual device, we need your Amazon Flex Email and Password.
If you are trying to setup your account and it throws you an error, it could be because any of the required info is wrong.
This is seem in users that have recently changed their Amazon Flex Password and try to setup the account with the old one.
Please try checking in your amazon flex app first to see if you have the correct credentials.
If the issue persist, try contacting OUR Support (Not amaz support).
If you are trying to setup your account and it throws you an error, it could be because any of the required info is wrong.
This is seem in users that have recently changed their Amazon Flex Password and try to setup the account with the old one.
Please try checking in your amazon flex app first to see if you have the correct credentials.
If the issue persist, try contacting OUR Support (Not amaz support).
That message/email is send by Amazon, not us.
If for some reason you don't have access to that phone number/email you will need to try changing it in Amazon, or contacting their support.
Unfortunately, that's something beyond our control.
If for some reason you don't have access to that phone number/email you will need to try changing it in Amazon, or contacting their support.
Unfortunately, that's something beyond our control.
You can add to your user all the accounts that you may have!!
Take into consideration that you will need to pay subscription days for each account in order to use it.
Take into consideration that you will need to pay subscription days for each account in order to use it.
Yes.
You can still use any account that remains with subscription days.
You can still use any account that remains with subscription days.
User stands for where is linked all your info in our site, being the credentials what is used to login into our system (Phone Number and the respective password).
Account's stand for each Amazon Flex Account (if more than one) that is linked directly to your user.
Account's stand for each Amazon Flex Account (if more than one) that is linked directly to your user.
Billing
Principal questions that user have about the billing process.
3 Answers
For the payments of the subscription we use the Stripe's processing platform, a powefull and secure platform used by largest companies like BMW, Maersk and Twilio.
Sure!!
Besides cards, you can pay with Cash App, Affirm, Klarna, or directly with your bank.
All the options are available at checkout.
Besides cards, you can pay with Cash App, Affirm, Klarna, or directly with your bank.
All the options are available at checkout.
When you pay a subscription plan, the amount of days is added to the corresponding account, it means that if you manage to pay two times for the same subscription plan, you will get the the number of days that the subscription plan is for x2.
As declared on our Terms & Conditions and quote: All products or services are sold "as is" with no warranties expressed or implied. You assume the responsibility for your purchase, and no refunds will be issued.
Filters
Principal information about how the filters work.
3 Answers
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